Opened 10 years ago

Closed 9 years ago

#647 closed task (fixed)

18.1 Integration of HelpDesk into all CLARIN-D applications - Determination of Need for Action

Reported by: BoehlkeV@informatik.uni-leipzig.de Owned by: timm.lehmberg@uni-hamburg.de
Priority: major Milestone: CLARIN-D Q1/2015
Component: CLARIN-D Version:
Keywords: timm.lehmberg@uni-hamburg.de Cc:

Description

goals:

  • create a list of all relevant CLARIN-D applications

results:

  • document: list of relevant applications

Change History (6)

comment:1 Changed 10 years ago by BoehlkeV@informatik.uni-leipzig.de

Keywords: timm.lehmberg@uni-hamburg.de added
Owner: set to timm.lehmberg@uni-hamburg.de
Status: new → assigned

comment:2 Changed 10 years ago by Dirk Goldhahn

  • VLO response connected to CLARIN-D helpdesk
  • VLO integration completed
  • Implementation of Webservice for OTRS FAQ-Lists in November
Last edited 10 years ago by Dirk Goldhahn (previous) (diff)

comment:3 Changed 9 years ago by Dirk Goldhahn

Milestone: CLARIN-D Q4/2014 → CLARIN-D Q1/2015
  • slightly delayed

comment:4 Changed 9 years ago by Dirk Goldhahn

  • use of OTRS for metadata curation tickets evaluation until 03/2015

comment:5 Changed 9 years ago by Dirk Goldhahn

final document: integration of helpdesk - overview
​http://de.clarin.eu/mwiki/index.php/%C3%9Cbersicht_-_Helpdesk-Einbettung

comment:6 Changed 9 years ago by Dirk Goldhahn

Resolution: → fixed
Status: assigned → closed
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