Opened 8 years ago

Closed 8 years ago

#937 closed defect (fixed)

http and https versions of pages not in sync

Reported by: martin.wynne@it.ox.ac.uk Owned by: Sander Maijers
Priority: critical Milestone:
Component: Website Version:
Keywords: Cc: Dieter Van Uytvanck

Description

Last week I updated node/4322.

I can see the updated version at:

https://www.clarin.eu/event/2016/clarin-plus-workshop-working-digital-collections-newspapers

But when I visit the website as an unauthenticated user, and type in clarin.eu I see the old version at:

http://clarin.eu/event/2016/clarin-plus-workshop-working-digital-collections-newspapers

Should 'http://clarin.eu' be rewriting to 'https://www.clarin.eu'?

Attachments (2)

OldPageScreenshot from 2016-05-20 10-38-46.png (172.1 KB) - added by martin.wynne@it.ox.ac.uk 8 years ago.
Screen shot of page seen at clarin.eu
UpdatedPageScreenshot from 2016-05-20 10-38-30.png (311.3 KB) - added by martin.wynne@it.ox.ac.uk 8 years ago.
Screenshot of page seen at https://www.clarin.eu

Download all attachments as: .zip

Change History (7)

Changed 8 years ago by martin.wynne@it.ox.ac.uk

Screen shot of page seen at clarin.eu

Changed 8 years ago by martin.wynne@it.ox.ac.uk

Screenshot of page seen at https://www.clarin.eu

comment:1 Changed 8 years ago by Sander Maijers

Cc: Dieter Van Uytvanck added
Priority: majorcritical

Martin, thanks for letting me know. This is a very serious issue you've stumbled upon. Contrary to what the UU ICT & media administrators have announced in response to my earlier request to them over e-mail, they have failed to disable the old website! Since the address ‘clarin.eu’ is technically different from ‘www.clarin.eu’, and we regrettably still had an inconspicuous outdated record (domain name) ‘clarin.eu’ pointing to the old website, you were dealing with two different websites.

The proper address of the website is of course https://www.clarin.eu/. Rewriting https://clarin.eu to this proper address is only possible now that I've made a domain name change, but I'm not sure it will work perfectly since it wasn't tested due to the misleading dual website situation up to now. Please do not use any address other than the proper address and in case you see any mention of an address that deviates (e.g. http://, or missing www) do correct those mentions please.

Last edited 8 years ago by Sander Maijers (previous) (diff)

comment:2 Changed 8 years ago by Dieter Van Uytvanck

Thanks Sander. Please note that we cannot retroactively change all mentionings of http://clarin.eu or http://www.clarin.eu - these will need to be supported in the future (ideally with a redirect). It is OK that they do not working in this (short) transition phase though.

comment:3 Changed 8 years ago by Sander Maijers

Dieter, I was only discussing http(s)://clarin.eu, the missing www variety. As we have discussed and as I indicated all rewrite rules are in place. It is good though to retroactively change mentions of incorrect URLs, despite fallbacks being in place. This tool, Moz works very well for that purpose. I'll ask Linda to try and contact webmasters who have incorrect URL mentions. Then, moving forward, we at least clarified to outsiders what the canonical, official address for our website really is.

comment:4 Changed 8 years ago by Dieter Van Uytvanck

Sorry but changing the references by asking webmasters etc to change URLs is a never-ending story (not to mention books, articles, etc). We will have to live with the different variants being linked to. I'm sure people will automatically move on to quoting the https + www variants now that the rewrites are in place. Let us concentrate on getting the content and layout of the site in a better state instead ;-)

comment:5 Changed 8 years ago by Sander Maijers

Resolution: fixed
Status: newclosed

Fixed a month ago, rigorously fixed as of today. The various URLs that should work are now automatically tested after each website maintenance event.

Note: See TracTickets for help on using tickets.