Can't authenticate on www.clarin.eu

[martin.wynne@bodleian.ox.ac.uk]

When I try to log in to www.clarin.eu as ​martin.wynne@bodleian.ox.ac.uk, I get the following error:

Error
The website encountered an unexpected error. Please try again later.

[martin.wynne@bodleian.ox.ac.uk]

I am still unable to log in to the website and still getting the same error.

[Dieter Van Uytvanck]

Hi Martin, I' looking into it - the recent email change at user.clarin.eu complicates this a bit; I' trying to find a good solution that does not require the deletion of your user account at www.clarin.eu (current fall-back we have been using so far) since that would mean that all content authored by you would be transfered to an "anonnymous" user.

Slightly delayed since we migrated DNS and mail last week.

[Dieter Van Uytvanck]

Hi Martin,

I tried to manually update your email address at dev-www

Can you try to login at

​https://dev-www.clarin.eu ?

[Dieter Van Uytvanck]

Ok Martin confirmed that changing the email address at www.clarin.eu fixed the issue
. Therefore I made some changes to the permissions so that the people from the office can make changes to email addresses for the drupal profile at www.clarin.eu:

​https://www.clarin.eu/admin/people/permissions -> Change own e-mail -> only for role General

​https://dev-www.clarin.eu/admin/config/people/ldap/authentication -> Leave email field on user forms enabled. Generally used when provisioning to LDAP or not using email derived from LDAP.

So this means the LDAP module is no longer blocking editing changes, but through strict role permissions we make it impossible for almost all users to break the consistency (email = primary key for users) between user.clarin.eu and www.clarin.eu

As we now have a working procedure to deal with email changes at user.clarin.eu I am closing this ticket.